Medical Services

The ANU Medical Centre is located on level 2 of the Health and Wellbeing Centre (Building 156) in Kambri.

Services are bulk-billed (no cost) for ANU students. Staff fees can be found under the "fees" section (from $90). Staff will only be bulk-billed for flu vaccination. We are unable to offer appointments if you are not an ANU student or staff.

Failure to attend, including late attendance, will result in a no-show fee or $40 and $80. Please refer to fees section for details. No further appointments can be booked until DNA fees are resolved. 


The Medical Centre is open Monday to Friday 8.30am to 5.00pm

Bookings can be made online through our HotDoc online booking site.

In an Emergency please call 000.

How to book an appointment

Bookings can be made through the HotDoc booking platform, in-person over the counter, or over the phone by calling 02 6125 2211.

Consultation times:

  • Our standard consultation is 15 minutes long. When booking online, please select long appointment if you have complex enquiries or multiple questions to discuss. If unsure, you can call us to ask.
  • The medical centre holds a number of daily appointments for urgent requirements. If you need an urgent appointment, please call us.

Do I need to do anything upon arrival?

  • Please arrive 10 minutes before your appointment. Remember to bring you ANU student of staff ID with you. Bring your medicare or OSHC insurance card.
  • Upon arrival, please report to reception so that can let your provider know that you are here.
  • If you are a new patient, you will need to fill in a new patient form.

Prescription, referrals and medical certificates.

  • An appointment is needed for all prescriptions, referrals and medical certificates.
  • While doctors have authority to provide medical certificates, it is important to understand that we are not obligated to provide you with a certificate as outlined in this code of conduct.


Friendly Reminder: if you have a fever, cough, sore throat, or shortness of breath OR have tested positive for COVID-19, please phone ahead and advise our reception staff before attending the clinic. This will allow to assist you with alternative appointment options, such as telehealth. 

Communications 

For recalls and reminders - depending on the type of follow-up required, you may receive a text or a phone call from our practice with regards to recalls (if required) and reminders. 

Contacting our practitioners - doctors and nurse practitioners do not routinely take phone calls from patients. If a patient wishes to leave a message for a doctor, a reception team will forward it to a nurse for appropriate follow up. Please note that inappropriate messages will not be passed on to the practitioners. 

E-mail requests - we are unable to provide medical advice via email. We are also unable to take on requests for scripts and referrals via email. Please book an appointment instead. 

 

Fees

The ANU Medical Centre has a schedule of fees. Fees below:

CategoryCost
Students (domestic with Medicare card)Bulk-Billed 
Students (international with OSHC)

Appointments are covered through your OSHC cover. We cover the following OSHC providers: Allianz, AHM, BUPA and Medibank.

For other insurers, you will need to pay fees upfront and claim 100% back from your OSHC provider. 

 

ANU Staff

 

Staff are NOT Bulk-Billed. Charges below:

  • Standard 15 minutes consultation - $90 (Medicare rebate $42.85. You pay: $47.15)
  • Long 30 minutes consultation - $150 (Medicare rebate $82.90. You pay: $67.1)
  • Flu vaccination - bulk billed
Immunisation records uploadImmunisation records upload - $25
This is applicable for childhood vaccination records upload to AIR and uploading history of your past vaccination to AIR.

Procedures 

 

Fees for procedure (implanon insertion, ear wax removal, skin excision, etc) will be discussed with you at the time of consultation.

We do not offer iron infusion.

Items that we cannot bulk-bill (and no Medicare rebates)

 

In line with Medicare rules, some items do not attract rebates. If you are a student, this means that we cannot bulk-bill you. If you are a staff, this means that you will not get rebates from Medicare.

Items not eligible for rebates include but not limited to:
- Driver's license health assessment - $150
- No longer available: Worker's compensation consults 
- Consults relating to insurance claims (price depending on case complexity)
- Telehealth if you do not meet eligibility criteria

Failure to attend 

Failing to attend a scheduled appointment will result in a fee being charged. Please notify us at least two hours before your appointment if you are unable to attend. You can let us know via HotDoc, over the phone or email. 

If you miss your appointment due to arriving late, failure to attend fee will still apply to you.

Please note that failing to honour a booked appointment will incur the following charges:

  • $40.00 for 15 minute appointments
  • $80.00 for 30 minute appointments


No show fees are not covered by medicare or your OSHC. If you are experiencing financial hardship and require immediate assistance, please refer to the Financial advice and assistance page for further information.

We are unable to process future bookings if you have unresolved DNA fees with our clinic. 
 

Interpreter Services are available if required, please let us know when you make an appointment and we can organise this for you. As this is a service provided by a third party, there will be fees that will need to be paid to said third party.

 

Our Services

The ANU Medical Centre offers a range of services, including;

Our services:

  • Standard appointment or consultation
  • General health check-up
  • Mental health treatment plan
  • Urgent appointment (please call reception for urgent appointments)
  • Minor surgical procedures and wound management
  • Medical assessments and pre-employment medicals
  • Referrals and prescriptions
  • Telehealth

Sexual health services:

  • STI testing and treatment
  • Contraception advice and procedures
  • Cervical cancer screening
  • Pregnancy and antenatal care

Immunisations, vaccination and travel:

  • Flu vaccinations
  • Shingles and pneumococcal vaccination
  • Childhood and adult immunisation
  • Travel advice and vaccinations
  • Tetanus boosters

Please note that our clinic do not offer workers compensation consultations. 

Flu Vaccines

Flu vaccines are only available for ANU students and staff

Flu vaccine bookings can be made through the HotDoc booking platform. We also offer other vaccinations and immunisations, including catch-up adult and childhood immunisations.

We do not offer COVID-19 Boosters. The University Pharmacy offers this service

Our Doctors and Nurses

Our experienced team at ANU medical centre are:

Dr Melissa Bessel (she/her)

Areas of interest:

  • Student health
  • Women's health
  • Travel medicine

About Dr Bessel:

Dr Bessel graduated from the University of Sydney in 1999. She holds qualifications in travel medicine, child health, dermatology, as well as sexual and reproductive health.

After 2 years of clinical training at The Canberra Hospital, she spent 7 years in suburban general practice, then moved to University student health initially at UNSW, then ANU and Hobart Place General Practice. She recently returned to the ANU Medical Centre in 2023.

As a Canberran, Dr Bessel enjoys walks around Canberra when she is not at work.

Registered Nurse Casie Causley (she/her)

Nurse Casie looks after:

  • Wound care
  • Women's health
  • Cardiac health screening
  • ECGs
  • Childhood immunisation and adult catch-up immunisations
  • Pap smear

About Nurse Casie:

Nurse Casie is a Wiradjuri woman from Wagga Wagga. She holds a Bachelor of Nursing degree from Charles Sturt University. She also holds postgraduate nursing qualifications in nursing and neurosurgical nursing.

Prior to joining ANU, Casie worked in the ICU and HDU at Calvary Hospital in Wagga Wagga. She has also worked in other wards at Queen Elizabeth hospital and Mater Private Hospital Brisbane.

When not at work, Casie likes to spend time with her kids, playing video games and doing diamond painting.

Nurse Practitioner (NP) Kathleen Kuntz (she/her)

Areas of interest:

  • Women's health
  • Sexual health
  • General primary care
  • Prevention/response to gender-based violence

About Nurse Kathi:

Kathi hails from New York, but is now firmly planted in Canberra and ANU. She completed her Master's Degree of Nursing and obtained Nurse Practitioner licensure at the University of Pennsylvania in Philadelphia, USA in 2002. Kathi has specialisation in women's health and sexual health, but is also available for routine primary care consultations for all students. She has a particular interest and expertise in the care of victims of gender-based violence and is committed to provision of person-centred and trauma-informed health care for all. Both Kathi and Registere Nurse, Casie Causley are available to offer guidance on, or participate in, campus-based health promotion activities including sexual health education and STI-testing events.

Nurse Practitioner (NP) Marnie Ponton (she/her)

Marnie has over 15 years of experience working in critical care settings. Over the past 9 years, she has been endorsed as a Nurse Practitioner. 

Her areas of specialisations are emergency care, medical and forensic examination of sexual assault. Marnie also sees patients outside her areas of specialisations, including in the general practice context. 

Outside of work, Marnie is passionate about running and enjoy competing in marathons and ultra races.

 

Dr Wilhelm Anell (he/him)

Areas of interest:

  • Travel medicine
  • Men's health
  • Skin lesions
  • Antenatal management (pregnancy)

About Dr Anell:

Dr Anell graduated from the University of Western Australia in 1981. After graduating, he spent three years in the Royal Australian Air Force (RAAF) and then another two years in rotational activities including obstetrics and gynaecology in various hospitals in Perth.

From 1987 to 1992, Dr Anell worked as a country doctor in the Pilbara region, gaining experience in obstetrics, paediatrics, surgery and trauma. In Perth, between 1992 and 2011, he practices family medicine, including men's health, minor surgery, travel medicine and as a surgical assistant. Dr Anell then worked in various practices in Sydney and Perth before joining the ANU clinic in 2019. 

Outside work, Dr Anell enjoys photography, golf and travel.

Dr Craig Corr (he/him)

Dr Corr looks after:

  • Sexual health
  • Men's health
  • Travel health

About Dr Corr:

Dr Corr joined the ANU Medical Centre initially in 2005. He rejoined the clinic in April 2021, following a 9 year stint working in Geelong. Prior to 2005, he was a rural GP in Cooma NSW for a number of years providing General Practice and Anaesthetic services.

When not at work, Dr Corr enjoys baking, cooking, gym and skiing. He is known for his delicious, sweet treats that he regularly shares with his colleagues at the clinic!

Dr Phillip Hope (he/him)

Areas of interest:

  • General medicine
  • Mental health
  • Travel medicine

About Dr Hope:

Dr Hope has been working at the ANU Medical Centre since 2006. He holds a Bachelor of Medicine/Bachelor of Surgery degree from the University of Tasmania.

Dr Michael Tedeschi (he/him)

Areas of interest:

  • Addiction Management (does not manage and prescribe for ADHD)

About Dr Tedeschi:

Dr Mike Tedeschi has been practicing as a General Practitioner at the Health Service of the Australian National University since 1998, and is also currently a Senior Staff Specialist at the Canberra Hospital and a Clinical Senior Lecturer at the ANU Medical School. He started as an intern at Canberra Hospital in 1979 and has now spent over 38 years specialising in alcohol and drug medicine. Mike has taught nearly every single cohort of students coming through the ANU medical school since 2002 - that's roughly 2000 students!   

Mike was recently appointed as a Member of the Order of Australia.

Outside work, Mike enjoys orienteering and bush walking.

Medical Certificate and Academic Considerations

The Medical Centre is unable to advise students on academic consideration applications. 

If you require supporting documentation to assist with academic considerations, please ensure that you have familiarised yourself with the consideration requirements you are applying for.

While doctors have authority to provide medical certificates, it is important to understand that we are not obligated to provide you with a certificate as outlined in this code of conduct.

Providing false information is an offence under the ANU Discipline Rule.

OSHC for International Students

If you are a student from overseas on a temporary student visa, it is a condition of your visa that you maintain Overseas Student Health Cover (OSHC) for the duration of your visa.

At ANU Medical Centre, your appointments are covered by your OSHC. This means that you do not need to pay for your doctor's consultation. You will need to know your policy number.

Alternative Options

Our waiting time may grow during peak period as demand rises. Below are alternative health service options available in Canberra. Please note that they are not part of ANU Medical Centre services.

 

ACT Walk-In Centres

Doctors on Demand Telehealth (free with Allianz OSHC)

After hours care - Canberra After-Hours Locum Medical Service (CALMS) - 1300 422 567

  • CALMS provide after-hours medical care to everyone in the ACT. This is not a free service. To use this service, call 1300 422 567.

After hours home doctor

  • Requests for after-hours home doctor visits can be made through 13 SICK (13 74 25).
  • Service hours are:
    • Weekdays after 6pm
    • Weekends and public holidays: after 12 noon.

Emergency

  • In an emergency, call 000.

Ambulance

  • Ambulance services are not covered by Medicare and you may not be covered by OSHC. If you do need to be transported using an ambulance service, you can make your to way to the emergency departments at:
    • Calvary Hospital - Haydon Drive, Bruce.
    • Canberra Hospital - Yamba Drive, Garran.

Other urgent support

  • For other support options, please refer to the Urgent Support webpage.

Pathology Services 

Pathology services are co-located with ANU Medical Centre. Services are provided by Capital Pathology. Operational hours below:

 

Mondays, Tuesdays and Thursdays, 8 30 am - 12 30 pm

Compliments or Complaints

Should you wish to make any compliments or offer any suggestions as to how we can improve our services, please call our clinic 02 6125 2211. You can also complete our feedback form

If you are satisfied or dissatisfied with any aspect of the care that you have received at this Centre please let us know. If your concerns are not resolved you can then contact the Health Services Commissioner by calling 6205 2222.

 

Our teams & Contacts

Functional

NameContact details
ANU Medical Centre
 +61 2 6125 2211
Page Owner: Wellbeing