Urgent support
There are a wide range of services available across the university, the ACT, and nationally to support student mental health. These are a selection of services and resources most relevant to university students. This page contains both urgent and non-urgent support options.
Crisis Support (urgent, dangerous or time-critical situations)
| Service | Description | Contact |
|---|---|---|
Emergency | 24-hour emergency assistance (police, fire, ambulance) |
|
| Police Assistance Line | Police service where there is no immediate danger | 131 444 |
ACT Access Mental Health | 24-hour mental health emergency access & support | 1800 629 354 or 6205 1065 |
| ANU Wellbeing and Support Line | Available 24 hours, 7 days a week including public holidays | Phone 1300 050 327 or text 0488 884 170 |
| Lifeline | 24-hour telephone counselling and crisis support | 13 11 14 |
| Kids Helpline | 24-hour crisis line for people aged 5-25 years | 1800 551 800
|
| Suicide Call Back Service | 24-hour crisis counselling and call back | 1300 659 467 |
| Domestic Violence Crisis Service (DVCS) | 24-hour domestic violence crisis assistance | 6280 0900 |
| 1800 RESPECT | 24-hour national sexual assault & domestic violence crisis counselling line | 1800 737 732 |
| QLife | Provides Australia-wide anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships. | 1800 184 527 (3pm to midnight, Monday - Sunday). |
| Canberra Rape Crisis Centre | Provides free crisis lines, counselling, advocacy and community education for people who have experienced any form of sexual abuse. | (02) 6247 2525 0488 586 517 (SMS only) (7am - 11pm) |
| Mensline | 24-hour telephone counselling & support for men | 1300 78 99 78 |
| HealthDirect | 24-hour medical & health advice line staffed by registered nurses | 1800 022 222 or 6207 7777
|
| Poisons Information Line | 24-hour advice by medical professionals on acute or chronic poisoning | 131 126 |
Private Provider Databases (costs involved:)
| Service | Description |
|---|---|
| APS Find a Psychologist | An online directory to help you find a private psychologist for counselling and support: |
| AASW Find a Social Worker | An online directory to help you find a private social worker for counselling and support: |
| Your Health in Mind: Find a Psychiatrist | An online directory to help you find a psychiatrist: |
Alternative support
(during business hours, booking required)
Please see here for more detailed information on the following support options.
Student Safety and Wellbeing | Free and confidential* support for students who have been impacted by sexual assault or sexual harassment (directly or indirectly) as well as a range of other concerns that may impact on a student's engagement and experience while at ANU. |
+61 2 6125 2211
|
| ANU Counselling | On-campus free, confidential counselling for currently enrolled students | 02 6125 2211 |
| ANU Medical Centre | On-campus health services provider, including General Practitioners | 02 6125 2211
|
| ANU Psychology Clinic | Counselling and therapy services at a discounted rate for students | 02 6125 8498
|
| Safe Haven Belconnen | A safe place that people can freely go to if they are experiencing suicidal thoughts, emotional distress, mental health concerns, isolation or loneliness and are seeking connection and support. | (+61) 421 154 147 |
| headspace Canberra | Mental health, physical health (including sexual health), alcohol and other drug services, as well as work and study support (12-25 yrs) | 02 6113 5700 |
| headspace Tuggeranong | 02 6298 2920 | |
| headspace Queanbeyan | 02 5131 1500 | |
| The Junction Youth Health Service | Free health service for people 12-25yrs old (includes counselling) | 02 6232 2423 |
| Akkadian Health | A united group of psychiatrists, technologists, and business executives committed to making high-quality and affordable healthcare accessible to all, anytime, anywhere | 1800 950 886 |
| Next Step (Marymead CatholicCare) | A free, confidential and evidence-based psychological support service | (02) 6162 6111 |
| Directions Health Services | Delivers programs and services to people impacted by alcohol, drugs and other addictions | 02 6132 4800 |
| Dhunlung Yarra Service (provided by Relationships Australia) | Provides confidential, flexible and culturally appropriate support for Aboriginal and Torres Strait Islander families and communities | 1300 364 277 |
| Eating Disorders Clinical Hub | The central referral point for eating disorder services in the ACT. | The switchboard handles all calls to, from and within the hospital 24 hours/seven days a week. |
| Psych2U | An affordable and convenient service, servicing all of Australia including rural and remote locations. | 1300 472 866 |
| Service Assisting Male Survivors of Sexual Assault | Offers counselling and support to men over the age of 16 in the ACT and surrounding region, and their supporters, to recover from the effects and impacts of sexual assault or childhood sexual abuse | (02) 6247 2525 |
| Someone.health | Medicare bulk-billed, affordable and convenient online psychology sessions available when you want, Australia wide |
Mon-Fri 9am-6pm, Sat-Sun 9am-12pm
|
| The Talk Shop | A group of dedicated psychologists who provide access to high-quality counselling and psychology for everyone | 1300 224 665
|
| Women's Health Services | Offers free services for women, by women including nursing, medical, nutrition and counselling for vulnerable women in the ACT and surrounding region | (02) 5124 1787
|
| Winnunga Nimmityjah Aboriginal Health and Community Services (WNAHCS) | An Aboriginal community controlled primary health care service operated by the Aboriginal and Torres Strait Islander community of the ACT | (02) 6284 6222
|
Online mental health resources
- Alcohol and Drug services – information, advice, & support for those affected directly or indirectly by drug & alcohol issues http://www.health.act.gov.au/our-services/alcohol-and-other-drugs
- Alcohol & Drug Counselling Online: a Turning Point Service – free online 24/7 Drug and Alcohol Counselling for tertiary students with information, tools and advice on drugs and alcohol https://www.counsellingonline.org.au/
- Anxiety Self-help – information about managing anxiety disorders and phobias http://www.anxieties.com/
- Beyond Blue – national organisation offering information and advice on mental health issues especially depression and anxiety http://www.beyondblue.org.au/
- Black Dog Institute – offers evidenced-based information and resources for mental wellbeing http://www.blackdoginstitute.org.au/
- Centre for Clinical Interventions (CCI) – high quality interactive workbooks, strategies and self-help information on a range of mental health topics http://www.cci.health.wa.gov.au/
- e-couch – a free interactive web-based self-help program for issues such as general anxiety, social anxiety and depression https://www.ecouch.com.au
- Head to Health – an electronic hub of Australian mental health services and resources, providing high quality information across a range of services and needs https://www.headtohealth.gov.au/
- InsideOut - Australia’s national institute for research, translation and clinical excellence in eating disorders https://insideoutinstitute.org.au/
- Self Help Resources for Mental Health Problems - the Centre for Clinical Interventions (CCI) has produced resources for consumers and healthcare professionals to assist in providing interventions for mental health problems https://www.cci.health.wa.gov.au/Resources/Looking-After-Yourself
- moodgym – a free interactive online program teaching skills to cope with life’s problems, including CBT for preventing depression https://moodgym.com.au/
- ReachOut – an interactive site for young people with help, information, and support for a range of issues, including fact sheets, stories, forums and videos http://au.reachout.com/
- SANE Australia – online and telephone helpline, fact sheets, podcasts/videos, mental health campaigns, stigma reduction & research. http://www.sane.org/ or 1800 187 263.
- Self Compassion - a collection of information and resources centred on self-compassion to assist in enhancing emotional wellbeing and self-kindness https://self-compassion.org/resources-2/#other-sites
Reference documents
Use contact details to request an alternative file format.
Related links
Contact
- Student Safety and Wellbeing
- +61 2 6125 2211
- Send email
Page Owner:
Wellbeing