Support available
There are a wide range of support services available for ANU students. Please see the links below for all the different kinds of support available.
- General and administrative support
- IT and systems support
- Academic and learning support
- Health and wellbeing support
- Accessibility services support
- College support
General and administrative support
- Student Central
- Graduate Research Office: Student services, advice and support for HDR candidates.
- ANUSA: Student association for all ANU students.
- Dean of Students: Access confidential, impartial advice and support
- Let's speak English: Join a fun and relaxed English conversation group for ANU students, guided by an experienced peer facilitator.
- Student Code of Conduct: Learn about the set of values which guide how we work, study, research and engage in campus life together.
IT and systems support
- ANU Service Desk: Find answers to your IT questions and get support for specific technology-related issues.
- Student system requirements: Find out what computer you need to study at ANU.
- Digital Essentials: Find advice on accessing ANU systems, IT security, privacy, and online collaboration.
- Virtual Information Commons: Get remote access to software applications.
Academic and learning support
- Academic Skills: get help to develop foundational academic and communication skills.
- ANU library: Access the ANU library’s collection of e-journals, e-resources, and databases and subject-specific resources.
- ANU Library Events & Training: Attend sessions on the various skills you need to succeed in library study.
- Library How to Guides: Search the library's range of guides to help you find resources and improve your research and study skills.
- Request assessment adjustments: Find information about getting an assessment extension or lodging for extenuating circumstances.
Health and wellbeing support
- Health, Safety & Wellbeing: Get advice and support on leading a healthy lifestyle.
- ANU Counselling: Access free, confidential counselling and tips to enhance your mental health and wellbeing.
Accessibility support
- Accessibility: ANU DisAbility and Equity Advisors who support students impacted by physical and learning disabilities, mental health conditions, chronic medical conditions, and short-term illnesses/conditions.
College support
You can also contact your ANU Colleges directly for specific program related enquiries.
ANU College of Arts & Social Sciences
Support is available for all CASS students via the following resources:
- CASS Student Office
- Associate Dean, Student Experience & Integrity
- CASS Student Experience SharePoint site
ANU College of Arts & Social Sciences
- CAP provides student appointments. Book an appointment with CAP student office.
- Current student support can be found on CAP Current Students site.
ANU College of Science & Medicine
- Access support for CoSM students
ANU College of Law, Governance & Policy
- Individual appointments are available for ANU College of Law students. Book an appointment with College of Law, Governance and Policy student office.
ANU College of Business & Economics
- CBE provides student appointments. For more details please visit the CBE students site.
ANU College of Systems & Society
- CSS Student Services office provides virtual appointments over Zoom. Book an appointment with CSS student office.
Contact
- Service Desk
- +61 2 6125 4321
- Raise a ticket