Getting help at ANU
There are many services at ANU that can help you with your wellbeing, mental health, health and adjustment needs. Help is here when you need them. It is ok to seek help, know where to find them when you need them.
Connect with a Case Manager
A Student Safety and Wellbeing Case Manager is available to discuss a range of concerns that impact your experience while at ANU.
Student Counselling and Wellbeing Services
ANU offers a variety of support options, including the ANU Counselling Services or ANU Student Safety and Wellbeing teams. Both services are free and confidential and provide person-centred and trauma informed services for currently enrolled students.
| ANU Counselling Services | ANU Student Safety and Wellbeing |
|---|---|
| - Non-diagnostic mental health service | - Case management services |
| - One - on one counselling support and group programs | - Connection with services at ANU and community |
| - No mental health plan needed | - Practical support for a number of issues that can impact on your student experience - Sexual misconduct and harmful behaviours response |
To read ANU Counselling Service or the Student Safety and Wellbeing team information on privacy and service delivery click here.
How to book an appointment
Submit an online request via the new client or existing client links below. The first appointment will be a brief phone call to help us understand your needs and support you to access the most appropriate service. Please notify our staff if you have particular access, mobility, communication, or other needs at this time.
If you are looking to book on behalf of someone else, please note that students must give their consent to participate in ANU Counselling and ANU Student Safety and Wellbeing services. In line with person-centered and trauma-informed care principles, we recommend that students are supported to complete their own online request form in the first instance.
NEW CLIENT REQUESTS
Click to organise support for the first time OR if you are not currently working with an ANU Counsellor or Case Manager
If you need to speak to someone while awaiting your appointment, you can contact the ANU Wellbeing and Support Line on 1300 050 327 or text 0488 884 170, available 24/7. You can also visit the Urgent support webpage for other support services available.
If you have any difficulties completing the online request forms, or have not heard from our services after five working days from when you submit the form, please contact our Administration team on 02 6125 2211 and select option 1.
If you are seeking support or to make a disclosure following an incident of harmful behaviour (including sexual assault and sexual harassment) please complete the disclosure tool at Harmful Behaviours Disclosure Response and Support, or contact the Student Safety and Wellbeing team at student.wellbeing@anu.edu.au.
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