Contacts and Community Services
There are a wide range of community services available across Australia and locally in the ACT to support student mental health. These are a selection of services and resources most relevant to university students. See the staff at ANU Counselling if you would like more support finding information or a service.
Crisis Support
Urgent, dangerous or time-critical situations
| Service | Description | Contact |
|---|---|---|
| Emergency | 24-hour emergency assistance (Police, Fire, Ambulance) | 000 112 (GSM mobiles) |
| ACT Access Mental Health | 24-hour mental health emergency access & support | 1800 629 354 or 6205 1065 |
| ANU Wellbeing and Support Line | 24-hours counselling telephone support service | 1300 050 327 |
| Lifeline | 24-hour telephone counselling - Cost of local call (fixed lines). | 13 11 14 |
| Kids Helpline | 24-hour crisis line for people aged 5-25 years | 1800 551 800 |
| Suicide Call Back Service | 24-hour crisis counselling and call back | 1300 659 467 |
| Domestic Violence Crisis Service (DVCS) | 24-hour domestic violence crisis assistance | 6280 0900 |
| 1800 RESPECT | 24-hour national sexual assault & domestic violence crisis counselling line | 1800 737 732 |
| Mensline | 24-hour telephone counselling & support for men | 1300 78 99 78 |
| HealthDirect | 24-hour medical & health advice line staffed by registered nurses | 1800 022 222 or 6207 7777 |
| Poisons Information Line | 24-hour advice by medical professionals on acute or chronic poisoning | 131 126 |
Private Provider Databases
Costs involved
| Service | Description |
|---|---|
| APS Find a Psychologist | An online directory to help you find a private psychologist for counselling and support: https://psychology.org.au/find-a-psychologist |
| AASW Find a Social Worker | An online directory to help you find a private social worker for counselling and support: https://www.aasw.asn.au/find-a-social-worker/ |
| Your Health in Mind: Find a Psychiatrist | An online directory to help you find a psychiatrist https://www.yourhealthinmind.org/find-a-psychiatrist |
Alternative Support (during business hours)
| Service | Description | Contact |
|---|---|---|
| ANU Counselling | On-campus free counselling for currently enrolled students | (02) 6125 2211, option 1 counselling.centre@anu.edu.au |
| ANU Medical Centre | On-campus health service staffed by doctors and nurses | (02) 6125 2211, option 2 medical.centre@anu.edu.au |
| Headspace | Mental health, physical health (including sexual health), alcohol and other drug services, as well as study support (12-25 years) | (02) 6113 5700 Queanbeyan location |
| The Junction Youth Health Service | Free health service for people 12-25 years (includes counselling) | (02) 6232 2423 or junctioninfo@anglicare.com.au |
| CatholicCare | Case management, outreach, counselling & support (e.g. youth, family, disability & aged care) | (02) 6295 4300
|
| Canberra Rape Crisis Centre | Provides free crisis lines, counselling, advocacy, and community education for people who have experience any form of sexual abuse. | (02) 6247 2525 0488 586 518 (sms only) (7am - 11pm) |
| Directions Health Services | Delivers programs and services to people impacted by alcohol, drugs and other addictions. | 02 6135 4800 reception@directionshealth.com directionshealth.com/ |
| Dhunlung Yarra Service (provided by Relationships Australia) | Provides confidential, flexible and culturally appropriate support for Aboriginal and Torres Strait Islander families and communities | 1300 364 277 |
| Service Assisting Male Survivors of Sexual Assault | Offers counselling and support to men over the age of 16 in the ACT and surrounding region, and their supporters, to recover from the effects and impacts of sexual assault or childhood sexual abuse. | (02) 6247 2525 samssa@crcc.org.au |
| Women's Health Service | Offers free services for women, by women, including nursing, medical, nutrition and counselling for vulnerable women in the ACT and region. | (02) 5124 1787 |
| Winnunga Nimmityjah Aboriginal Health and Community Services (WNAHCS) | An aboriginal community controlled primary health care service operated by the Aboriginal and Torres Strait Islander community of the ACT. | (02) 6284 6222 |
| QLife | Provides free Australia-wide anonymous, LGBTI peer support and referral for people wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships | 1800 184 527 (3pm - midnight, 7 days) |
Mental Health Website Resources
- Alcohol & Drug Information Service - information, advice & support for those affected directly or indirectly by drug and alcohol issues.
- Alcohol & Drug Counselling Online: a Turning Point service - a free online 247 Drug and Alcohol Counselling for tertiary students with information, tools and advice on drugs and alcohol.
- Anxiety Self-help - information about managing anxiety disorders and phobias.
- Beyond Blue - national organisation offering information and advice on mental health issues especially depression and anxiety.
- Black Dog Institute - offers evidenced-based information and resources on depression and bipolar disorder.
- Centre for Clinical Interventions (CCI) - high quality interactive workbooks, strategies and self-help information on a range of mental health topics.
- ECouch - a free interactive web-based self-help program for issues such as general anxiety, social anxiety and depression.
- Medicare Mental Health Centres - provide free, immediate, short and medium-term care to anyone.
- MoodGYM - a free interactive online program teaching skills to cope with life's problems, including CBT for preventing depression.
- Reach Out - an interactive site for young people with help, information, and support for a range of issues, including fact sheets, stories, forums and videos.
- Sane Australia - online and telephone helpline, fact sheets, podcasts/videos, mental health campaigns, stigma reduction & research. or 1800 18 SANE (7263).
- Self Compassion - a collection of information and resources centred on self-compassion to assist in enhancing emotional wellbeing and self-kindness
- The Unabridged Student Counselling Virtual Pamphlet Collection - a collection of information pamphlets from many universities on issues ranging from relationships to study tips, relaxation strategies and sexual health
Reference Documents
Use contact details to request an alternative file format.
Contact
- Counselling reception
- +61 2 6125 2211
- Send email
Page Owner:
Wellbeing